This Privacy Policy outlines how Resistell AG collects, uses, and safeguards your personal data when you interact with our website. We are committed to ensuring the protection and privacy of your data.
Data ControllerThe data controller for your personal data is Resistell AG, and you can contact us at privacy@resistell.com.
Data We CollectWe collect personal data when you sign up for our newsletter and request a demonstration of our product. The data we collect includes:
- Your name
- Email address
- Your job function
- Your organization
- Your country
- IP address
Additionally, we use cookies and Google Analytics to monitor site traffic.
CookiesWhen you visit our website, Resistell may, under certain circumstances, automatically send cookies to your computer. These are small applications stored on your hard disk, designed to enhance your site experience. Cookies serve various purposes, including making the site more user-friendly. For instance, when you submit data through forms, such as those on contact or comment pages, cookies may remember your user details for future correspondence. To provide you with a seamless and personalized experience, we allow you to set your preferences for site functionality, necessitating the use of cookies to store and recall this information when you interact with related pages.
In specific cases, we also utilize cookies from trusted third parties. Below, we outline the types of third-party cookies you may encounter while browsing our site. We employ Google Analytics, a widely trusted analytics solution, to gain insights into how you navigate our site and to continually enhance your experience. These cookies may track metrics such as your time spent on the site and the pages you visit, enabling us to create engaging content. (For more details on Google Analytics cookies, refer to the official Google Analytics page.) Through embedded videos, YouTube integrates third-party cookies to enhance video content personalization and engagement. These cookies collect data on user preferences and viewing behaviors, enabling the delivery of targeted advertisements and recommended videos that align with the user's interests. (For more details on YouTube cookies, refer to the official YouTube page.)
Rest assured that we treat the information collected via these cookies with utmost confidentiality. Our practices align with the highest industry standards and comply with the General Data Protection Regulation (EU) 2016/679 and the Privacy and Electronic Communications Directive 2002/58/EC on Privacy and Electronic Communications, as amended and implemented by EU member states.
Legal BasisOur data processing activities are grounded in the principles of transparency and respect for your privacy. We prioritize the protection of your personal data and adhere to the General Data Protection Regulation (GDPR).
We collect personal data from individuals who have willingly provided their information to us. This data allows us to contact you about our products and services, ensuring that you receive information relevant to your interests and needs.
Our commitment to data protection extends to the following legal bases:
Consent: We process your data based on your explicit consent. By providing us with your personal information, you authorize us to use it to contact you and keep you informed about our products and services. You have the right to withdraw your consent at any time, without affecting the legality of our data processing prior to your withdrawal.
Legitimate Interest: We also process data to pursue our legitimate interests, which include understanding your needs, enhancing our services, and managing our company effectively. Rest assured that we balance these interests with your privacy rights, ensuring a fair and respectful approach to data processing.
Fulfillment of Contract: In cases where you enter into a contractual relationship with us, we may process your data to fulfill our contractual obligations. This ensures that we provide you with the products and services you have requested.
Compliance with Legal Obligations: We may process data when required to comply with legal obligations, demonstrating our commitment to regulatory compliance and responsible data handling.
These legal bases are aligned with the GDPR's principles and regulations, guaranteeing that your personal data is processed with care, integrity, and respect for your privacy rights. We remain committed to safeguarding your information and maintaining your trust.
Purpose of Data ProcessingWe process your data for the following purposes:
- To provide information about our products and services through our newsletter.
- To invite you to conferences, webinars and events.
- To schedule and conduct product demonstrations.
- To respond appropriately to your enquiries.
- To fulfill your or your organization’s orders for products and services.
- To monitor site traffic and improve our website.
Data RecipientsYour data may be accessed by the following entities:
- Our staff responsible for newsletter distribution and product demonstrations.
- Third-party service providers (e.g., Mailchimp) for newsletter distribution.
- Regulatory bodies for auditing and monitoring purposes.
Data TransferWe do not transfer your data to third countries or international organizations.
Automated Decision-MakingWe do not use automated decision-making processes, including profiling.
Data SecurityWe employ technical and organizational measures to protect your data, including secure storage and access controls.
Data RetentionWe retain your data for as long as necessary to fulfill the purposes outlined in this policy.
Your RightsYou have the right to:
- Access and rectify your data.
- Request data erasure or restriction.
- Object to data processing.
- Withdraw consent for processing based on consent.
- Receive a copy of your data.
To exercise these rights or if you have any inquiries, please contact us at privacy@resistell.com. You also have the right to lodge a complaint with the European Data Protection Supervisor.
Updates to this PolicyWe may update this Privacy Policy to reflect changes in our data practices. Any revisions will be posted on our website.
Contact UsIf you have any questions or concerns regarding this Privacy Policy or our data practices, please contact our Data Protection Officer at privacy@resistell.com.
This policy is effective as of 13 February 2023.